Privacy Policy for Como Concierge

Last Updated: February 19, 2025

Introduction

Como Concierge ("we," "our," or "us"), operated by MC² Ventures (MC2 Ventures FZCo), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when using our WhatsApp-based AI travel assistance service.

Information We Collect

Automatically Collected Information

• WhatsApp business messaging connection ID
• Phone numbers (as provided through WhatsApp)
• Technical information (IP address, device type, operating system)
• Usage data and interaction patterns with our service

How We Use WhatsApp Business API

We use WhatsApp Business API to:

• Deliver our AI travel assistance service
• Respond to your inquiries
• Provide travel-related information about Lake Como
• Send service-related notifications

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Improve and personalize user experience